ITCA adheres to the requirements that come with being a Microsoft Silver Certified partner for Learning Solutions. ITCA ensures that there are international standards for venues, equipment, courseware and instructors. ITCA also only employs trainers who have both strong presentation skills and reasonable industry experience in the disciplines they are expected to teach. ITCA instructors who train Microsoft courses are required therefore to be Microsoft Certified Trainers (MCT). In becoming MCTs, instructors attend a formal program of instruction and assessment in Presentation Skills at an organisation designated by Microsoft.
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